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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Regi Cartwright

March 20, 2025

5  out of  5
rating by Regi Cartwright
"Although, I am not very happy with State Farm at all right now, Taylor Yamauchi was very helpful with adding my new vehicle to the policy. It was effortless and she was very helpful and extremely friendly! Five stars to her!!!"
We responded:
"Thank you, Regi, for sharing your experience. I'm glad to hear that Taylor was able to assist you with your policy effortlessly. Her friendly and helpful nature is truly appreciated. If there's anything else we can do to improve your experience with State Farm, please feel free to reach out. We're here to help!"
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Rayden Ruiz

March 6, 2025

5  out of  5
rating by Rayden Ruiz
"My guy Skylar Spicer helped me out so much. He made the process easy and smooth. Great guy, humble guy and great personality. I’m 18 and this is my first time buying Insurance. He helped get my insurance down and took less than 5 minutes to pay for it and send me my temporary tags. Great costumer service and great dude 5 stars"
We responded:
"Thank you, Rayden, for sharing your experience! I'm glad Skylar was able to assist you with your first insurance purchase and make the process smooth and easy. It's wonderful to know he provided excellent service and helped with your insurance needs. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Salma Pelayo

February 19, 2025

5  out of  5
rating by Salma Pelayo
"They provide really good guidance and helpful information when it comes to looking for a suitable and affordable insurance. I had the pleasure to be guided by Skyler A Spicer. He is incredibly helpful and kind. Such a nice agent to work with; I would encourage you to look for him if you are thinking on visit them."
We responded:
"Thank you, Salma, for sharing your experience! I'm glad to hear that Skyler was able to provide you with helpful guidance and information. It's wonderful to know he made your visit enjoyable. If you have any more questions or need assistance, feel free to reach out."
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Michael Murphy

February 15, 2025

5  out of  5
rating by Michael Murphy
"Always great service. The response is immediate and the service is personalized. The customers are treated like friends instead of strangers."
We responded:
"Thank you, Michael, for your wonderful feedback! I'm happy to know that you appreciate the personalized service and quick responses. Treating our customers like friends is something we truly value. If you ever need assistance or have questions, feel free to reach out anytime!"
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Marlene Jacques

February 12, 2025

5  out of  5
rating by Marlene Jacques
"Until talking over the phone w/Skyler/Skylar, I’d thought all agents were courteous and helpful. Enough said about that. But today my faith was restored, with Taylor Yamauchi’s calm, helpful, and positive attitude. She and most everyone else at Kohl’s State Farm Insurance has been a pleasure to work with. MJ/2.12.25"
We responded:
"Thank you, Marlene, for sharing your experience! I'm glad to hear that Taylor's positive and helpful attitude made a difference for you. It's wonderful to know that our team has been a pleasure to work with. If you ever need further assistance, please don't hesitate to reach out."
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Colleen Lord

January 28, 2025

5  out of  5
rating by Colleen Lord
"Skylar is awesome! Talked to me about all of the needs I had for coverage on my home. Customized it to make sure i was covered completely. Beat my other insurance by $700! Thank you!"
We responded:
"Thank you, Colleen! I'm so happy to hear that Skylar was able to assist you with your coverage needs and save you money. It's wonderful to know that you felt completely covered. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Teri Hoffman

January 23, 2025

5  out of  5
rating by Teri Hoffman
"I’ve had State Farm with my car for many years and now I have my house under them as well and I’m very happy!"
We responded:
"Thank you, Teri, for your continued trust in us! We're delighted to know you're satisfied with both your car and home insurance. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Bryan Belyk

January 20, 2025

5  out of  5
rating by Bryan Belyk
"Got outstanding help from Taylor when updating my renter's insurance."
We responded:
"Bryan, we're so glad Taylor was able to provide outstanding help with updating your insurance. We truly appreciate your feedback and are happy to know you had a positive experience."
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Allen Blum

January 16, 2025

5  out of  5
rating by Allen Blum
"I spoke with Taylor Yamauchi about a routine matter. She was professional, competent, and friendly. If you are her company, this is definitely one you want to keep and promote. If you are her customer, this is definitely one you want to have for 5-star service. An absolute pro."
We responded:
"Thank you, Allen, for your feedback! We're glad to hear that Taylor provided you with great service. If you need anything in the future, feel free to contact our office. We're here to help!"
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Sharon R

January 4, 2025

5  out of  5
rating by Sharon R
"Absolutely wonderful! Friendly and very efficient ... Could not ask for more!"
We responded:
"Thank you, Sharon! I'm glad you found our service friendly and efficient. Your satisfaction is important to us, and we're here to assist with any future needs or questions you may have."
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Hailey Enders

December 28, 2024

5  out of  5
rating by Hailey Enders
"I spoke with Taylor! She was extremely helpful and kind, very informative. Our enjoyable conversation made me rethink my insurance choices! I switched from progressive to State Farm and I am happy with my decision. Thank you so much!"
We responded:
"Thank you, Hailey, for sharing your experience! I'm glad to hear that Taylor was able to assist you with such kindness and helpfulness. It's wonderful that your conversation with her led to a positive change in your insurance choices. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Pure Vibe Prints

December 27, 2024

5  out of  5
rating by Pure Vibe Prints
"Taylor was patient and knowledgeable helping me with my policies, been here a while and always a great experience when I call."
We responded:
"Thank you! I'm happy to hear that Taylor provided you with patient and knowledgeable assistance with your policies. It's wonderful to know that you've consistently had a great experience with us. If you ever need further assistance or have any questions, feel free to reach out."
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Serenity Cooper

December 12, 2024

5  out of  5
rating by Serenity Cooper
"I was browsing for quotes and was initiatially quoted a high price. I started looking at night time when offices were closed and to my surprise the following morning Skyler called me to check on things. He was so patient and answered all of my questions and got me a even better quote then I was given initially. He was professional, personable, patient and caring. He took care of all of my needs and wowed me with his willingness to help me. We were on the phone for an hour as I had so many questions and he answered all of them with the most detail. (Which I needed) I have never had a insurance rep ever take care of my insurance needs in such a amazing way! I will recommend him to everyone!!"
We responded:
"Thank you, Serenity, for sharing your experience! I'm really happy to know that Skyler could assist you with all your questions and provide a better quote. It's wonderful to hear that you felt supported and well-informed throughout your conversation with him. If you ever need further assistance or have more questions, please don't hesitate to reach out. We're here to help!"
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garret bowen

November 22, 2024

5  out of  5
rating by garret bowen
"I needed insurance on my new motorcycle ASAP in order to take it home from the dealership and Jacqueline was right on it and was very polite and pleasant to do business with."
We responded:
"Garret, thank you for your wonderful review! I'm happy to hear that Jacqueline was able to assist you promptly with your motorcycle insurance. We appreciate your kind words and are grateful to have her on our team. If you need any further assistance, feel free to reach out anytime. Enjoy your new ride!"
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Bradley Cook

November 22, 2024

5  out of  5
rating by Bradley Cook
"Miss Jackie Kolhl has been managing my insurance needs for a long time, beginning with her Father's office. Insurance is about trust, I've been lucky enough to have that trust with Jackie Kohl."
We responded:
"Bradley, thank you so much for your wonderful review! I'm truly grateful for your continued trust in Jackie and our office over the years. It's fantastic to know that we've been able to meet your insurance needs consistently. If you ever have any questions or need further assistance, we're always here to help!"
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Vutdee Duong

November 8, 2024

5  out of  5
rating by Vutdee Duong
"Skyler went above and beyond with very competitive pricing for my auto and motorcycle insurance. He was easy to talk to, honest and insightful. He was straightforward and explained what it was that I was paying for and made the process a breeze. Would recommend 110%!"
We responded:
"Skyler's dedication to providing competitive pricing and exceptional service truly shines through in your review, Vutdee! I'm glad to hear he made the process of securing auto and motorcycle insurance straightforward and easy for you. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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Holly Pinn

November 5, 2024

5  out of  5
rating by Holly Pinn
"William Kohl State Farm is an awesome place to take care of your insurance needs. The staff is wonderful. Skyler, in particular was fantastic. He took good care of me. He was not only professional but caring and understanding. The whole experience was awesome and I will highly recommend my friends and family to do business here hands down!"
We responded:
"Holly, thank you for your wonderful review! I'm glad to hear that Skyler provided you with such professional and caring service. It's great to know that you had an awesome experience with our team. We appreciate your recommendation and look forward to assisting your friends and family with their insurance needs. If you ever need anything else, our office is here to help! - William Kohl - State Farm Insurance Agent, Surprise, AZ"
Profile photo of Camden Steele

Camden Steele

October 25, 2024

5  out of  5
rating by Camden Steele
"I have all of my assets insured with William Kohl and they are simple the best! I especially enjoy when Jackie Kohl answers the phone as I know I am going to get extraordinary service, any questions I have are answered immediately, and everything is going to be completed in a professional and efficient manner. Thank you to the entire Kohl Family and team!"
We responded:
"Camden, thank you so much for your wonderful review! I'm glad to know that you have had such a positive experience with our office. Jackie truly is an asset to our team, and it's great to hear that her service has made such an impact. We're grateful for your trust in insuring all your assets with us. If you ever need anything or have more questions, we're always here to help. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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Christina schaen

October 18, 2024

5  out of  5
rating by Christina schaen
"I have been a client for years and the experience with my agent Jackie has been nothing short of amazing. She is very knowledgeable and efficient.on everything from insurance quotes and an accident. She responds within an hour. She calmly takes care of everything I need with compassion, reassurance, and kindness. A rare find these days. Jackie is the best agent I have ever had (and we are talking decades). Very highly recommended!"
We responded:
"Christina, thank you for your wonderful review! I'm glad to hear that Jackie has been providing you with such exceptional service over the years. Her knowledge, efficiency, and compassionate approach truly make a difference. It's great to know she responds quickly and handles everything with such care. We appreciate your high recommendation and look forward to continuing to assist you with all your insurance needs. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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Brianna Perez

October 16, 2024

5  out of  5
rating by Brianna Perez
"Very helpful and knowledgeable. Switched over from another insurance provider today. Definitely recommend!"
We responded:
"Brianna, thank you for your kind words! I'm glad you found our team helpful and knowledgeable. We appreciate your recommendation and are happy to have you with us. If you need anything in the future, don't hesitate to reach out. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
Profile photo of Cameron Rawlings

Cameron Rawlings

October 14, 2024

5  out of  5
rating by Cameron Rawlings
"Jackie kohl is an amazing agent! She is one of the best out there! Always so helpful!"
We responded:
"Cameron, thank you for your wonderful review! I'm happy to hear that Jackie has been so helpful and that you consider her one of the greatest. We appreciate your kind words and are here to assist you with any of your insurance needs. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
Profile photo of Deveri Rawlings

Deveri Rawlings

October 14, 2024

5  out of  5
rating by Deveri Rawlings
"Great customer service! Jackie Kohl has been our Agent for 15+years and is always so helpful and sweet!"
We responded:
"Thank you for the great review, We strive to provide excellent customer service."
Profile photo of Jacob Rawlings

Jacob Rawlings

October 12, 2024

5  out of  5
rating by Jacob Rawlings
"Jackie kohl is so helpful and is amazing with insurance! Our whole family is insured thru Jackie and we wouldnt change a thing!"
We responded:
"Jacob, thank you for your wonderful review! I'm glad to hear that Jackie has been so helpful with your insurance needs. It's great to know that your whole family is satisfied with our services. We're always here to assist you with any future needs or questions. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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Niner Faithful

October 11, 2024

5  out of  5
rating by Niner Faithful
"Skyler is a great guy has gone a great job helping me out. I appreciate everything he and his team has done. Deserves more then 5 stars!"
We responded:
"Skyler and the team will be happy to know their efforts are appreciated! We're grateful for your kind words and support. If you need any further assistance, we're always here to help. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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Sylvia Quintela

October 5, 2024

5  out of  5
rating by Sylvia Quintela
"SKYLAR SPICER, Thank you for all your help and answering all my questions.Very Friendly."
We responded:
"Thank you, Sylvia, for your kind words! I'm happy to hear that Skylar was able to assist you and answer all your questions. We strive to provide friendly and helpful service to all our customers. If you need anything else, don't hesitate to reach out. - William Kohl - State Farm Insurance Agent, Surprise, AZ"