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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Annie Felix

Annie Felix

June 27, 2025

5  out of  5
rating by Annie Felix
"Taylor Yamauchi, at our local William Kohl State Farm office, has been so helpful with any and all requests regarding assistance needed as it pertains to, not only our Auto Policies but also our Home Insurance Policy. She is kind as well as knowledgeable and truly goes above and beyond the standard to provide stellar customer service. Thank you Taylor!!! ⭐⭐⭐⭐⭐"
We responded:
"Thank you for your review, Annie! I'm delighted to hear that Taylor has been so helpful with your insurance needs. Her dedication to providing exceptional service is truly appreciated. If there's anything else we can assist you with, feel free to reach out!"
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Courtney Pinero

June 26, 2025

5  out of  5
rating by Courtney Pinero
"Taylor Yamauchi was so helpful! She answered all my questions with in a 24hr time which I appreciated very much. Thank you Taylor!"
We responded:
"Thank you, Courtney! I'm happy to hear that Taylor was able to assist you so effectively and promptly. Our team is dedicated to providing excellent service, and it's great to know Taylor made a positive impact. If you have any more questions or need further assistance, feel free to reach out!"
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Eli Frank

June 20, 2025

5  out of  5
rating by Eli Frank
"Skylar was absolutely amazing to work with. Great human in general but also a very honest insurance agent."
We responded:
"Thank you, Eli! I'm happy to hear that Skylar made such a positive impression. We take pride in being honest and personable, and it's wonderful to know that Skylar exemplified these values. If there's anything else we can assist you with, feel free to reach out!"
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Elijah Thorpe

June 19, 2025

5  out of  5
rating by Elijah Thorpe
"Shopping for insurance is never fun, but it's a lot easier when working with the Account Manager here, Skyler Spicer. He is friendly, listens to your needs, and makes sure to get you every discount and benefit available. Thanks Skylar and State Farm for a great quote and experience!"
We responded:
"Thank you, Elijah! I'm happy to hear that Skyler made your insurance shopping experience easier and more enjoyable. It's great to know he was attentive to your needs and helped you find the best discounts and benefits. We appreciate your feedback and are here if you need anything else!"
Profile photo of Brandi Kempf

Brandi Kempf

June 18, 2025

5  out of  5
rating by Brandi Kempf
"5 stars across the board. I left State Farm a long time ago and canceled my policy because I didn’t have a car anymore. I recently started back up with them again and their rates are extremely hard to beat, and they even offer a $0 and $250 deductible which I don’t have the option for with other companies. Skyler has helped me multiple times and he is such a joy to speak with. He is very knowledgeable about the policies and ways to save. He always makes me feel right at home when I need help and makes me feel comfortable enough to ask questions."
We responded:
"Thank you, Brandi! I'm happy to hear that you're satisfied with our rates and deductible options. It's wonderful that Skyler has been able to assist you so effectively and make you feel at ease. We’re always here to help with any questions or needs you might have. Thanks for choosing us!"
Profile photo of Mark Gordon

Mark Gordon

June 13, 2025

5  out of  5
rating by Mark Gordon
"Needed to make some changes to our existing policies. Taylor took care of our request immediately and confirmed the changes we requested. Thank you Taylor! We appreciate your help."
We responded:
"Thank you for your review, Mark! I'm happy to hear that Taylor was able to assist you promptly with your policy changes. We appreciate your trust in us and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Riley Welch

Riley Welch

June 13, 2025

5  out of  5
rating by Riley Welch
"Skyler is cool!"
We responded:
"Thank you, Riley! I'm glad to hear that you think Skyler is cool. We appreciate your feedback and are happy to have Skyler on our team. If there's anything else we can do for you, just let us know!"
Profile photo of Andrew Platt

Andrew Platt

June 2, 2025

5  out of  5
rating by Andrew Platt
"I have been a customer for years and have nothing but the utmost respect and thanks for them. Always extremely timely and beyond helpful, I could not recommend them enough. Brandi especially fantastic at making sure State Farm does right by you, and I could not possibly think of a single word of criticism about any of my interactions."
We responded:
"Thank you, Andrew, for your wonderful feedback! I'm happy to hear that you've had such positive experiences with our team over the years. Brandi will be delighted to know her efforts are appreciated. We're committed to providing timely and helpful service, and your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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kaden dornhecker

June 2, 2025

5  out of  5
rating by kaden dornhecker
"Skyler Spicer was extremely helpful and took care of everything I needed very quickly."
We responded:
"Thank you for your review, Kaden! I'm happy to hear that Skyler was able to assist you efficiently. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Joyce Hill

Joyce Hill

May 30, 2025

5  out of  5
rating by Joyce Hill
"Placed a call to the Wickenburg office and was pleasantly surprised to receive such great customer service! A young woman named Linda was able to answer all of my questions and at the end of our conversation I felt that I had a friend. Thank you."
We responded:
"Thank you for your review, Joyce! I'm happy to hear that Linda provided you with such excellent service and made you feel comfortable during your call. Our team is dedicated to offering friendly and helpful support. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Melinda hostetler

Melinda hostetler

May 29, 2025

5  out of  5
rating by Melinda hostetler
"Amazing job on reviewing my auto policy options and what best fits me with the current insurance world amazing broker"
We responded:
"Thank you, Melinda, for your wonderful feedback! I'm glad I could assist you in reviewing your policy options and finding the most effective fit for your needs. If you need further assistance, feel free to reach out. We're here to help!"
Profile photo of Loukina Athanasopoulos

Loukina Athanasopoulos

May 29, 2025

5  out of  5
rating by Loukina Athanasopoulos
"I spoke with Taylor and she was absolutely wonderful and helpful! She answered all my questions and concerns which I didn't get with another company I reached out to. I will definitely be using Taylor for my needs."
We responded:
"Thank you, Loukina, for sharing your experience! I'm happy to hear that Taylor was able to assist you so effectively and address all your questions. We appreciate your business with us and look forward to helping you with your insurance needs. If you need further assistance, feel free to reach out!"
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Britney Kline

May 28, 2025

5  out of  5
rating by Britney Kline
"Taylor was very helpful in explaining my policy and provided me with useful information"
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Yeonji Y

May 23, 2025

5  out of  5
rating by Yeonji Y
"Taylor is very kind and helpful at what she does"
We responded:
"Thank you, Yeonji, for sharing your positive experience! I'm glad to hear that Taylor's kindness and helpfulness made a difference. We're here to assist you with any insurance needs you may have. Feel free to reach out anytime!"
Profile photo of Glen St John

Glen St John

April 27, 2025

5  out of  5
rating by Glen St John
"Skyler A Spicer Account Manager, This State Farm Agent was very straight forward and direct. The coverage was not only priced fair but also provide better coverage that covers my family far better than the last insurance company. He also explained in detail every concern I brought to his attention. Caution: If you go to him first you will never need to look elsewhere again. Thanks Skyler,"
We responded:
"Thank you, Glen, for sharing your experience! I'm glad to hear that Skyler was able to provide you with clear and direct service, along with coverage that meets your family's needs. It's wonderful to know that all your concerns were addressed thoroughly. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Peter Fiduccia

Peter Fiduccia

April 21, 2025

5  out of  5
rating by Peter Fiduccia
"Worked with Taylor today, great customer service!!!"
We responded:
"Thank you, Peter! I'm glad to hear that Taylor provided you with great customer service. We appreciate your feedback!"
Profile photo of Keith Willis

Keith Willis

April 18, 2025

5  out of  5
rating by Keith Willis
"Needed to make a small claim and the electronics with corporate were not working well. Contacted Taylor Yamauchi at William Kohl's office and she took over and had a check in my hands immediately. Always easy to work with this office."
We responded:
"Thank you, Keith, for sharing your experience! I'm happy to hear that Taylor was able to assist you promptly and efficiently. It's wonderful to know that you find working with our office easy. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Dalen Yamauchi

Dalen Yamauchi

April 11, 2025

5  out of  5
rating by Dalen Yamauchi
"Taylor gives good customer service. Very helpful and friendly"
We responded:
"Thank you, Dalen, for sharing your experience! I'm happy to hear that Taylor provided you with helpful and friendly service. Our team is here to assist you with any future needs or questions you may have."
Profile photo of Nasur Curi

Nasur Curi

April 8, 2025

5  out of  5
rating by Nasur Curi
"This agency has some of the most quality customer service, highly recommend this office to anyone."
We responded:
"Thank you, Nasur, for your wonderful feedback! I'm happy to know that you value the quality of our customer service. Your recommendation means a lot to us!"
Profile photo of Joe Smith

Joe Smith

April 2, 2025

5  out of  5
rating by Joe Smith
"I tried to buy the insurance myself online but I didn’t like the price. Skyler called me awhile later and I’m so glad I took the call. He was able to get me all the discounts and customize my insurance saving me nearly $100 per month. Thank you Skyler"
We responded:
"Thank you, Joe, for sharing your experience! I'm happy to hear that Skyler was able to assist you in finding the right discounts and customizing your insurance to save you money. It's wonderful to know that our efforts made a difference for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Lisa Tejada

Lisa Tejada

March 27, 2025

5  out of  5
rating by Lisa Tejada
"I've been with William Kohl for about 20 yrs...maybe even longer (wow, time flies!). I'm always mucking up my payments and bills. This month was no exception. I asked Taylor for some help and she spent HOURS untangling my billing! If not for her, I wouldn't even know the details of what I was being charged and what my payment consisted of. Thanks, Taylor! You ROCK!"
We responded:
"Thank you, Lisa, for your wonderful feedback! I'm glad to hear that Taylor was able to assist you with your concerns. She truly is an asset to our team, and we're grateful to have her. If you ever need further assistance, please don't hesitate to reach out. We're here to help!"
Profile photo of Regi Cartwright

Regi Cartwright

March 20, 2025

5  out of  5
rating by Regi Cartwright
"Although, I am not very happy with State Farm at all right now, Taylor Yamauchi was very helpful with adding my new vehicle to the policy. It was effortless and she was very helpful and extremely friendly! Five stars to her!!!"
We responded:
"Thank you, Regi, for sharing your experience. I'm glad to hear that Taylor was able to assist you with your policy effortlessly. Her friendly and helpful nature is truly appreciated. If there's anything else we can do to improve your experience with State Farm, please feel free to reach out. We're here to help!"
Profile photo of Rayden Ruiz

Rayden Ruiz

March 6, 2025

5  out of  5
rating by Rayden Ruiz
"My guy Skylar Spicer helped me out so much. He made the process easy and smooth. Great guy, humble guy and great personality. I’m 18 and this is my first time buying Insurance. He helped get my insurance down and took less than 5 minutes to pay for it and send me my temporary tags. Great costumer service and great dude 5 stars"
We responded:
"Thank you, Rayden, for sharing your experience! I'm glad Skylar was able to assist you with your first insurance purchase and make the process smooth and easy. It's wonderful to know he provided excellent service and helped with your insurance needs. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Profile photo of Salma Pelayo

Salma Pelayo

February 19, 2025

5  out of  5
rating by Salma Pelayo
"They provide really good guidance and helpful information when it comes to looking for a suitable and affordable insurance. I had the pleasure to be guided by Skyler A Spicer. He is incredibly helpful and kind. Such a nice agent to work with; I would encourage you to look for him if you are thinking on visit them."
We responded:
"Thank you, Salma, for sharing your experience! I'm glad to hear that Skyler was able to provide you with helpful guidance and information. It's wonderful to know he made your visit enjoyable. If you have any more questions or need assistance, feel free to reach out."
Profile photo of Michael Murphy

Michael Murphy

February 15, 2025

5  out of  5
rating by Michael Murphy
"Always great service. The response is immediate and the service is personalized. The customers are treated like friends instead of strangers."
We responded:
"Thank you, Michael, for your wonderful feedback! I'm happy to know that you appreciate the personalized service and quick responses. Treating our customers like friends is something we truly value. If you ever need assistance or have questions, feel free to reach out anytime!"