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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bryan Belyk

Bryan Belyk

January 20, 2025

5  out of  5
rating by Bryan Belyk
"Got outstanding help from Taylor when updating my renter's insurance."
We responded:
"Bryan, we're so glad Taylor was able to provide outstanding help with updating your insurance. We truly appreciate your feedback and are happy to know you had a positive experience."
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Allen Blum

January 16, 2025

5  out of  5
rating by Allen Blum
"I spoke with Taylor Yamauchi about a routine matter. She was professional, competent, and friendly. If you are her company, this is definitely one you want to keep and promote. If you are her customer, this is definitely one you want to have for 5-star service. An absolute pro."
We responded:
"Thank you, Allen, for your feedback! We're glad to hear that Taylor provided you with great service. If you need anything in the future, feel free to contact our office. We're here to help!"
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Sharon R

January 4, 2025

5  out of  5
rating by Sharon R
"Absolutely wonderful! Friendly and very efficient ... Could not ask for more!"
We responded:
"Thank you, Sharon! I'm glad you found our service friendly and efficient. Your satisfaction is important to us, and we're here to assist with any future needs or questions you may have."
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Hailey Enders

December 28, 2024

5  out of  5
rating by Hailey Enders
"I spoke with Taylor! She was extremely helpful and kind, very informative. Our enjoyable conversation made me rethink my insurance choices! I switched from progressive to State Farm and I am happy with my decision. Thank you so much!"
We responded:
"Thank you, Hailey, for sharing your experience! I'm glad to hear that Taylor was able to assist you with such kindness and helpfulness. It's wonderful that your conversation with her led to a positive change in your insurance choices. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Pure Vibe Prints

December 27, 2024

5  out of  5
rating by Pure Vibe Prints
"Taylor was patient and knowledgeable helping me with my policies, been here a while and always a great experience when I call."
We responded:
"Thank you! I'm happy to hear that Taylor provided you with patient and knowledgeable assistance with your policies. It's wonderful to know that you've consistently had a great experience with us. If you ever need further assistance or have any questions, feel free to reach out."
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Serenity Cooper

December 12, 2024

5  out of  5
rating by Serenity Cooper
"I was browsing for quotes and was initiatially quoted a high price. I started looking at night time when offices were closed and to my surprise the following morning Skyler called me to check on things. He was so patient and answered all of my questions and got me a even better quote then I was given initially. He was professional, personable, patient and caring. He took care of all of my needs and wowed me with his willingness to help me. We were on the phone for an hour as I had so many questions and he answered all of them with the most detail. (Which I needed) I have never had a insurance rep ever take care of my insurance needs in such a amazing way! I will recommend him to everyone!!"
We responded:
"Thank you, Serenity, for sharing your experience! I'm really happy to know that Skyler could assist you with all your questions and provide a better quote. It's wonderful to hear that you felt supported and well-informed throughout your conversation with him. If you ever need further assistance or have more questions, please don't hesitate to reach out. We're here to help!"
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garret bowen

November 22, 2024

5  out of  5
rating by garret bowen
"I needed insurance on my new motorcycle ASAP in order to take it home from the dealership and Jacqueline was right on it and was very polite and pleasant to do business with."
We responded:
"Garret, thank you for your wonderful review! I'm happy to hear that Jacqueline was able to assist you promptly with your motorcycle insurance. We appreciate your kind words and are grateful to have her on our team. If you need any further assistance, feel free to reach out anytime. Enjoy your new ride!"
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Bradley Cook

November 22, 2024

5  out of  5
rating by Bradley Cook
"Miss Jackie Kolhl has been managing my insurance needs for a long time, beginning with her Father's office. Insurance is about trust, I've been lucky enough to have that trust with Jackie Kohl."
We responded:
"Bradley, thank you so much for your wonderful review! I'm truly grateful for your continued trust in Jackie and our office over the years. It's fantastic to know that we've been able to meet your insurance needs consistently. If you ever have any questions or need further assistance, we're always here to help!"
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Vutdee Duong

November 8, 2024

5  out of  5
rating by Vutdee Duong
"Skyler went above and beyond with very competitive pricing for my auto and motorcycle insurance. He was easy to talk to, honest and insightful. He was straightforward and explained what it was that I was paying for and made the process a breeze. Would recommend 110%!"
We responded:
"Skyler's dedication to providing competitive pricing and exceptional service truly shines through in your review, Vutdee! I'm glad to hear he made the process of securing auto and motorcycle insurance straightforward and easy for you. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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Holly Pinn

November 5, 2024

5  out of  5
rating by Holly Pinn
"William Kohl State Farm is an awesome place to take care of your insurance needs. The staff is wonderful. Skyler, in particular was fantastic. He took good care of me. He was not only professional but caring and understanding. The whole experience was awesome and I will highly recommend my friends and family to do business here hands down!"
We responded:
"Holly, thank you for your wonderful review! I'm glad to hear that Skyler provided you with such professional and caring service. It's great to know that you had an awesome experience with our team. We appreciate your recommendation and look forward to assisting your friends and family with their insurance needs. If you ever need anything else, our office is here to help! - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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Camden Steele

October 25, 2024

5  out of  5
rating by Camden Steele
"I have all of my assets insured with William Kohl and they are simple the best! I especially enjoy when Jackie Kohl answers the phone as I know I am going to get extraordinary service, any questions I have are answered immediately, and everything is going to be completed in a professional and efficient manner. Thank you to the entire Kohl Family and team!"
We responded:
"Camden, thank you so much for your wonderful review! I'm glad to know that you have had such a positive experience with our office. Jackie truly is an asset to our team, and it's great to hear that her service has made such an impact. We're grateful for your trust in insuring all your assets with us. If you ever need anything or have more questions, we're always here to help. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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Christina schaen

October 18, 2024

5  out of  5
rating by Christina schaen
"I have been a client for years and the experience with my agent Jackie has been nothing short of amazing. She is very knowledgeable and efficient.on everything from insurance quotes and an accident. She responds within an hour. She calmly takes care of everything I need with compassion, reassurance, and kindness. A rare find these days. Jackie is the best agent I have ever had (and we are talking decades). Very highly recommended!"
We responded:
"Christina, thank you for your wonderful review! I'm glad to hear that Jackie has been providing you with such exceptional service over the years. Her knowledge, efficiency, and compassionate approach truly make a difference. It's great to know she responds quickly and handles everything with such care. We appreciate your high recommendation and look forward to continuing to assist you with all your insurance needs. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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Brianna Perez

October 16, 2024

5  out of  5
rating by Brianna Perez
"Very helpful and knowledgeable. Switched over from another insurance provider today. Definitely recommend!"
We responded:
"Brianna, thank you for your kind words! I'm glad you found our team helpful and knowledgeable. We appreciate your recommendation and are happy to have you with us. If you need anything in the future, don't hesitate to reach out. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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Cameron Rawlings

October 14, 2024

5  out of  5
rating by Cameron Rawlings
"Jackie kohl is an amazing agent! She is one of the best out there! Always so helpful!"
We responded:
"Cameron, thank you for your wonderful review! I'm happy to hear that Jackie has been so helpful and that you consider her one of the greatest. We appreciate your kind words and are here to assist you with any of your insurance needs. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
Profile photo of Deveri Rawlings

Deveri Rawlings

October 14, 2024

5  out of  5
rating by Deveri Rawlings
"Great customer service! Jackie Kohl has been our Agent for 15+years and is always so helpful and sweet!"
We responded:
"Thank you for the great review, We strive to provide excellent customer service."
Profile photo of Jacob Rawlings

Jacob Rawlings

October 12, 2024

5  out of  5
rating by Jacob Rawlings
"Jackie kohl is so helpful and is amazing with insurance! Our whole family is insured thru Jackie and we wouldnt change a thing!"
We responded:
"Jacob, thank you for your wonderful review! I'm glad to hear that Jackie has been so helpful with your insurance needs. It's great to know that your whole family is satisfied with our services. We're always here to assist you with any future needs or questions. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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Niner Faithful

October 11, 2024

5  out of  5
rating by Niner Faithful
"Skyler is a great guy has gone a great job helping me out. I appreciate everything he and his team has done. Deserves more then 5 stars!"
We responded:
"Skyler and the team will be happy to know their efforts are appreciated! We're grateful for your kind words and support. If you need any further assistance, we're always here to help. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
Profile photo of Sylvia Quintela

Sylvia Quintela

October 5, 2024

5  out of  5
rating by Sylvia Quintela
"SKYLAR SPICER, Thank you for all your help and answering all my questions.Very Friendly."
We responded:
"Thank you, Sylvia, for your kind words! I'm happy to hear that Skylar was able to assist you and answer all your questions. We strive to provide friendly and helpful service to all our customers. If you need anything else, don't hesitate to reach out. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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Dennis Donner

October 4, 2024

5  out of  5
rating by Dennis Donner
"This morning I sent our condo property insurance coverage provided by our property management company, to my agent Skyler. Within about 30 minutes Skyler responded with our additional coverage needed for our own insurance. Very fast and professional customer service!"
We responded:
"Dennis, thank you for your wonderful review! I'm happy to hear that Skyler was able to assist you so promptly and professionally with your condo property insurance coverage. Our team strives to provide fast and efficient service, and it's great to know we met your expectations. If you have any further questions or need additional assistance, please don't hesitate to reach out. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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david scott

October 1, 2024

5  out of  5
rating by david scott
"I had another great experience just now with Brandi. I don't normally write reviews, but if you're looking for a Great insurance company you can't go wrong with these guys!"
We responded:
"David, thank you for sharing your experience! I'm glad to hear that Brandi provided you with such excellent service. We strive to ensure our clients feel well taken care of, and it's wonderful to know you had a positive experience. If you need any further assistance, don't hesitate to reach out. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
Profile photo of Mark Frisch

Mark Frisch

September 27, 2024

5  out of  5
rating by Mark Frisch
"After being with my current insurance company for many years, decided that it was time to shop around for an insurance company that did not sub out some of the coverages that we required. My first call was to State Farm and Skyler is the one that answered the phone and after having a conversation with him about what our requirements would be, I set up an appointment to meet with him. It was a pleasure to be able to sit down in person with somebody and talk about our insurance needs and then to find out that we would also save money. Skyler’s excellent knowledge and attention to detail provided us with more detailed coverage than we had with the previous insurance company at a reduced cost. We had some unique requirements and he worked diligently on providing us with the coverage we needed. Since my first meeting with Skyler, I have spoken to friends and family about the service I received from Skyler and they have mentioned that they are going to talk to State Farm agents in their areas to see if they also can be treated in the manner we were. We would highly recommend State Farm and especially Skyler for any insurance needs. Mark and Diane Frisch"
We responded:
"Mark and Diane, thank you so much for sharing your experience! I'm glad to hear that Skyler was able to meet your unique insurance needs and provide you with more detailed coverage at a reduced cost. It's wonderful that you found the in-person service helpful and that Skyler's knowledge and attention to detail made a positive impact. We appreciate your recommendations to friends and family and are here to assist with any further needs or questions. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
Profile photo of Melissa Pietz

Melissa Pietz

September 26, 2024

5  out of  5
rating by Melissa Pietz
"I've been working with Skyler Spicer at this office. He has been so great to work with as I navigated moving to a new state, switching my car insurance, and getting a policy for a new house. Highly recommend for his customer service and knowledge of the plans."
We responded:
"Melissa, thank you for your wonderful review! I'm happy to hear that Skyler has been able to assist you so effectively with your move, auto insurance switch, and new homeowners policy. We truly appreciate your recommendation and are grateful for your trust in our office. If you need any further assistance, we're always here to help. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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David Chapman

September 20, 2024

5  out of  5
rating by David Chapman
"Extremely satisfied is an understatement my questions and concerns plus hesitations were answered thoroughly informatively and easily understandable . The experience was to me the epitome of customer service and should be recognized by team leaders . Thank you for the experience Skylar"
We responded:
"David, thank you for your wonderful review! I'm glad to know that Skylar provided you with thorough and easily understandable answers to your questions and concerns. Your recognition of our customer service means a lot to us. If you have any further questions or need assistance in the future, don't hesitate to reach out. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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Stephen Glassman

September 16, 2024

5  out of  5
rating by Stephen Glassman
"Worked with Skyler. Friendly & knowledgeable."
We responded:
"Stephen, thank you for your wonderful review! I'm glad to hear that Skyler provided you with friendly and knowledgeable service. We appreciate your feedback and look forward to assisting you with any future needs. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
Profile photo of Lori Deschamps

Lori Deschamps

September 6, 2024

5  out of  5
rating by Lori Deschamps
"Last spring I closed on a house in Arizona, while still maintaining my home in Alaska. I wanted a place to go in the winter and be close to my aging parents. Skyler Spicer was my saving grace. He was so helpful and responsive to all my questions. I've called him several times since I've closed on the house in Arizona and he always calls me back and answers all my questions. State Farm- he is a keeper!"
We responded:
"Lori, thank you for sharing your experience! I'm glad Skyler could assist you with your insurance needs for both your homes in Arizona and Alaska. It's wonderful to know he has been responsive and helpful with all your questions. We appreciate your kind words and are here for any future assistance you may need. - William Kohl - State Farm Insurance Agent, Surprise, AZ"