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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jacob Rawlings

Jacob Rawlings

October 12, 2024

5  out of  5
rating by Jacob Rawlings
"Jackie kohl is so helpful and is amazing with insurance! Our whole family is insured thru Jackie and we wouldnt change a thing!"
We responded:
"Jacob, thank you for your wonderful review! I'm glad to hear that Jackie has been so helpful with your insurance needs. It's great to know that your whole family is satisfied with our services. We're always here to assist you with any future needs or questions. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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Niner Faithful

October 11, 2024

5  out of  5
rating by Niner Faithful
"Skyler is a great guy has gone a great job helping me out. I appreciate everything he and his team has done. Deserves more then 5 stars!"
We responded:
"Skyler and the team will be happy to know their efforts are appreciated! We're grateful for your kind words and support. If you need any further assistance, we're always here to help. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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Deveri Rawlings

October 11, 2024

5  out of  5
rating by Deveri Rawlings
"Great customer service! Our Agent Jackie Kohl has been our Agent for 15+years and is always so helpful and sweet!"
We responded:
"Thank you for the great review, We strive to provide excellent customer service."
Profile photo of Sylvia Quintela

Sylvia Quintela

October 5, 2024

5  out of  5
rating by Sylvia Quintela
"SKYLAR SPICER, Thank you for all your help and answering all my questions.Very Friendly."
We responded:
"Thank you, Sylvia, for your kind words! I'm happy to hear that Skylar was able to assist you and answer all your questions. We strive to provide friendly and helpful service to all our customers. If you need anything else, don't hesitate to reach out. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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Dennis Donner

October 4, 2024

5  out of  5
rating by Dennis Donner
"This morning I sent our condo property insurance coverage provided by our property management company, to my agent Skyler. Within about 30 minutes Skyler responded with our additional coverage needed for our own insurance. Very fast and professional customer service!"
We responded:
"Dennis, thank you for your wonderful review! I'm happy to hear that Skyler was able to assist you so promptly and professionally with your condo property insurance coverage. Our team strives to provide fast and efficient service, and it's great to know we met your expectations. If you have any further questions or need additional assistance, please don't hesitate to reach out. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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david scott

October 1, 2024

5  out of  5
rating by david scott
"I had another great experience just now with Brandi. I don't normally write reviews, but if you're looking for a Great insurance company you can't go wrong with these guys!"
We responded:
"David, thank you for sharing your experience! I'm glad to hear that Brandi provided you with such excellent service. We strive to ensure our clients feel well taken care of, and it's wonderful to know you had a positive experience. If you need any further assistance, don't hesitate to reach out. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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Mark Frisch

September 27, 2024

5  out of  5
rating by Mark Frisch
"After being with my current insurance company for many years, decided that it was time to shop around for an insurance company that did not sub out some of the coverages that we required. My first call was to State Farm and Skyler is the one that answered the phone and after having a conversation with him about what our requirements would be, I set up an appointment to meet with him. It was a pleasure to be able to sit down in person with somebody and talk about our insurance needs and then to find out that we would also save money. Skyler’s excellent knowledge and attention to detail provided us with more detailed coverage than we had with the previous insurance company at a reduced cost. We had some unique requirements and he worked diligently on providing us with the coverage we needed. Since my first meeting with Skyler, I have spoken to friends and family about the service I received from Skyler and they have mentioned that they are going to talk to State Farm agents in their areas to see if they also can be treated in the manner we were. We would highly recommend State Farm and especially Skyler for any insurance needs. Mark and Diane Frisch"
We responded:
"Mark and Diane, thank you so much for sharing your experience! I'm glad to hear that Skyler was able to meet your unique insurance needs and provide you with more detailed coverage at a reduced cost. It's wonderful that you found the in-person service helpful and that Skyler's knowledge and attention to detail made a positive impact. We appreciate your recommendations to friends and family and are here to assist with any further needs or questions. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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Melissa Pietz

September 26, 2024

5  out of  5
rating by Melissa Pietz
"I've been working with Skyler Spicer at this office. He has been so great to work with as I navigated moving to a new state, switching my car insurance, and getting a policy for a new house. Highly recommend for his customer service and knowledge of the plans."
We responded:
"Melissa, thank you for your wonderful review! I'm happy to hear that Skyler has been able to assist you so effectively with your move, auto insurance switch, and new homeowners policy. We truly appreciate your recommendation and are grateful for your trust in our office. If you need any further assistance, we're always here to help. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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David Chapman

September 20, 2024

5  out of  5
rating by David Chapman
"Extremely satisfied is an understatement my questions and concerns plus hesitations were answered thoroughly informatively and easily understandable . The experience was to me the epitome of customer service and should be recognized by team leaders . Thank you for the experience Skylar"
We responded:
"David, thank you for your wonderful review! I'm glad to know that Skylar provided you with thorough and easily understandable answers to your questions and concerns. Your recognition of our customer service means a lot to us. If you have any further questions or need assistance in the future, don't hesitate to reach out. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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Stephen Glassman

September 16, 2024

5  out of  5
rating by Stephen Glassman
"Worked with Skyler. Friendly & knowledgeable."
We responded:
"Stephen, thank you for your wonderful review! I'm glad to hear that Skyler provided you with friendly and knowledgeable service. We appreciate your feedback and look forward to assisting you with any future needs. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
Profile photo of Lori Deschamps

Lori Deschamps

September 6, 2024

5  out of  5
rating by Lori Deschamps
"Last spring I closed on a house in Arizona, while still maintaining my home in Alaska. I wanted a place to go in the winter and be close to my aging parents. Skyler Spicer was my saving grace. He was so helpful and responsive to all my questions. I've called him several times since I've closed on the house in Arizona and he always calls me back and answers all my questions. State Farm- he is a keeper!"
We responded:
"Lori, thank you for sharing your experience! I'm glad Skyler could assist you with your insurance needs for both your homes in Arizona and Alaska. It's wonderful to know he has been responsive and helpful with all your questions. We appreciate your kind words and are here for any future assistance you may need. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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Tyler Trusley

September 4, 2024

5  out of  5
rating by Tyler Trusley
"Had a great experience with Skyler! He gave me a call and walked me through my policy. He was able to get me better rates AND better coverage than the other company I was with. It was a total win-win. I'm also a fan of having a local office I can go to if the need ever arises. 10/10"
We responded:
"Tyler, thank you for sharing your positive experience! I'm glad Skyler could assist you with better rates and coverage. It's great to know you appreciate having a local office for support. If you have any further questions or need assistance, feel free to reach out. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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Alexander F

September 4, 2024

5  out of  5
rating by Alexander F
"I simply had an amazing experience with my agent Skyler, they not only answered my questions about windshield replacement but gave multiple options to reach out to! I had some other questions about my policy and a previous claim and they took the time to make sure I had the phone number to follow up for more information. He went out of his way to give me a resource to fill my windshield cracks in next time so I don't have to wait for them to spider out! Amazing service if I ever need to call mu agent again I hope I get Skyler!"
We responded:
"Thank you, Alexander, for sharing your experience! I'm glad to hear that Skyler provided you with multiple options for your windshield replacement and took the time to address your policy and claim questions. It's great to know that Skyler went out of his way to offer a resource for filling windshield cracks. We appreciate your feedback and look forward to assisting you with any future needs. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
Profile photo of Dale Liekweg

Dale Liekweg

August 27, 2024

5  out of  5
rating by Dale Liekweg
"Trying to get better insurance I was in contact with Skyler Spicer. Man did he help us out. Saved us so much money helped us greatly. It was nice to finnaly feel like we got somebody looking out for us not just collecting a pay check!!!"
We responded:
"Dale, thank you for your wonderful review! I’m so glad to hear that Skyler was able to help you save money and provide the support you needed. It’s wonderful to know you felt truly taken care of. We’re always here to look out for you! - William Kohl - State Farm Insurance Agent, Surprise, AZ"
Profile photo of Peggy Cornish

Peggy Cornish

August 27, 2024

5  out of  5
rating by Peggy Cornish
"What a great experience. Skyler was so helpful changing our coverage from one state to another. He took the time to review our policies and explained the changes. He was extremely thorough and helpful."
We responded:
"I’m so glad to hear that Skyler was able to assist you with your coverage transition, Peggy. It’s wonderful to know that he provided thorough and helpful service. We’re always here to support you with any of your insurance needs! - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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crystal garcia

August 27, 2024

5  out of  5
rating by crystal garcia
"Skyler was fast at responding by email and phone. Skyler assisted the best way possible with my quotes. His customer service was great, and he was very polite. The process was pretty quick as well. Thank you Skyler."
We responded:
"Crystal, thank you for your kind words! I'm glad Skyler was able to assist you promptly and provide excellent customer service. It's great to know the process was quick and efficient. If you need any further assistance, feel free to reach out. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
Profile photo of Jacquelyn Zweck

Jacquelyn Zweck

August 26, 2024

5  out of  5
rating by Jacquelyn Zweck
"Very professional, highly recommended!"
We responded:
"Jacquelyn, Thank you for your kind review. I'm glad you found our service professional. Your recommendation means a lot to us. If you need any further assistance, we're here to help. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
Profile photo of Dale Bower

Dale Bower

August 24, 2024

5  out of  5
rating by Dale Bower
"Account Manager Skyler Spicer went out of his way to get the electronic insurrance .notice to the dmv asap. Avoided a a troublesome registration redo and fine. Thankful!"
We responded:
"Dale, thank you for your review. I'm happy Skyler could assist you promptly with the electronic insurance notice for the DMV. We appreciate your feedback and are here for any future needs. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
Profile photo of Claudia Lopez

Claudia Lopez

August 20, 2024

5  out of  5
rating by Claudia Lopez
"Skyler helped quote a couple products. While I didn’t ultimately go with State Farm Skyler was very helpful regarding options and what was best for my needs."
We responded:
"Claudia, thank you for your positive feedback! I'm glad Skyler could assist you with your insurance options and provide helpful information. If you have any future needs or questions, feel free to reach out. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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Melissa B

August 14, 2024

5  out of  5
rating by Melissa B
"Before making a big move from Chicago to Arizona I reached out to several insurance carriers to see how the rates would be for auto. I was recommended to call this State Farm agency directly and got connected to Skyler. I got a great quote and Skyler thoroughly explained everything including the differences between what I had in Illinois and what I would be needing in AZ. He was such a nice guy and handled all my questions professionally. One thing I really appreciated was Skyler didn't constantly contact me like some of the other agency quotes I received. I was early in my research and still had a lot of time before I moved and all the other agencies didn't understand that. When I was closer to my move date, I checked in with Skyler and when my car was delivered to AZ, I made a quick call and finalized my policy in just a few minutes. Fast forward 1.5 months and I needed info on a homeowner's policy and again he made it so easy! Thanks for helping make a huge move one thing less stressful!"
We responded:
"Melissa, thanks for sharing your experience! I'm glad Skyler could assist you with your move from Chicago to Arizona and make the transition smooth. It's great to know he provided clear explanations and respected your timeline. We appreciate your feedback and are here to help with any future insurance needs! - William Kohl - State Farm Insurance Agent, Surprise, AZ"
Profile photo of Carolyn Brown

Carolyn Brown

August 13, 2024

5  out of  5
rating by Carolyn Brown
"Skyler Spicer was excellent. Took time to question all current coverages, suggested better and less expensive options for replacement of Farmer's policies we had. Im looking forward to a long relationship with this agency. Thank you Skyler."
We responded:
"Hey Carolyn, Thanks for the awesome review! I'm glad Skyler could help you find better and more affordable options for your policies. We're looking forward to a long relationship with you too! If you ever need anything, just let us know. - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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Diane Barberino

August 13, 2024

5  out of  5
rating by Diane Barberino
"We worked with Skyler Spicer, Account Manager, who was extremely helpful and responsive with assisting us to get the right property and auto insurance for our needs. Would highly recommend him!"
We responded:
"Hi Diane, Thanks for the awesome review! I'm really glad Skyler was able to assist you with your property and auto insurance needs. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out! - William Kohl - State Farm Insurance Agent, Surprise, AZ"
Profile photo of Dione Gonzales

Dione Gonzales

August 11, 2024

5  out of  5
rating by Dione Gonzales
"Amazing people work at this office. You walk in a client and leave a part of the State Farm family. Jackie Kohl has been providing service to my family for 19 years. I highly recommend this office and it's staff."
We responded:
"Hey Dione, Thanks a ton for the awesome review! I'm so happy to hear that you feel like part of the State Farm family. Jackie and the team have been dedicated to providing top-notch service for 19 years, and your recommendation means a lot to us. If you ever need anything, we're here for you! - William Kohl - State Farm Insurance Agent, Surprise, AZ"
Profile photo of Deb Ball

Deb Ball

August 1, 2024

5  out of  5
rating by Deb Ball
"I recently changed my insurance carrier for homeowners, auto, etc to State Farm, and Skyler Spicer was a joy to work with! Very responsive, helpful, friendly, and was able to give me quotes that will give me substantial savings annually! I highly recommend Skyler Spicer if anyone is looking to review/change their insurance carrier and glean some savings! I am very pleased to have worked with Skyler!"
We responded:
"Hey Deb! Thanks so much for sharing your experience! I'm really happy to hear that Skyler was able to help you with your homeowners and auto insurance, and that you found substantial savings! Skyler is indeed a fantastic part of our team, and it's great to know you had such a positive experience. If you need anything else or have any questions in the future, we're here to help! - William Kohl - State Farm Insurance Agent, Surprise, AZ"
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John Modzelewski

August 1, 2024

5  out of  5
rating by John Modzelewski
"Thanks Skyler!"
We responded:
"Hey John! Thanks for the awesome review! We're happy Skyler could help you out! If you need anything else, feel free to reach out! - William Kohl - State Farm Insurance Agent, Surprise, AZ"