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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scott Satterlee

Scott Satterlee

November 18, 2025

5  out of  5
rating by Scott Satterlee
"We have been a State Farm customer for over two decades. Recently, Skyler Spicer helped us with an updated Homeowners Policy. The customer service experience he provided was exceptional. During the process, he kept us regularly updated as they worked through the site assessment. He was organized, honest, and proficient. In a world where customer service seems to be receding, he proved otherwise. Thank you."
We responded:
"Thank you, Scott, for sharing your experience! I'm happy to hear that Skyler provided such exceptional service with your updated Policy. It's great to know he kept you informed and delivered with honesty and proficiency. We truly value your loyalty over the years. If you need anything else, feel free to reach out!"
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Sharon & Joe R

November 14, 2025

5  out of  5
rating by Sharon & Joe R
"I called to request a letter in order to sell my home. Taylor Y answered the phone and was very pleasant. I expected such a letter to take several days. Taylor said she would have it to my by noon, which was impressive enough. She was wrong - it was in my inbox within minutes! This level of service is exceptional, especially in this day and age. Wow."
We responded:
"Thank you, Sharon & Joe, for sharing your experience! I'm delighted to hear that Taylor provided such exceptional service and exceeded your expectations. We strive to deliver prompt and efficient service to all our customers. If you need anything else, feel free to reach out!"
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Mike Atkinson

November 13, 2025

4  out of  5
rating by Mike Atkinson
"The service has been very good and based on my experience so far they have a good team. Only reason for 4 stars is that I’m a new customer haven’t been with them long. So far everything is going good."
We responded:
"Thank you, Mike, for sharing your experience! I'm happy to know that you're satisfied with our service and that our team has made a positive impression. If you have any questions or need assistance as you continue with us, feel free to reach out. We're here to help!"
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Deana Dover

November 5, 2025

5  out of  5
rating by Deana Dover
"I cannot say enough about this agency. I have had the opportunity to work with many insurance companies and agencies over the years, and William's office is one of the best. Thank you so much Brandi for being on top of your game in taking care of us!"
We responded:
"Thank you, Deana! I'm so happy to hear that you had such a positive experience with our office. Brandi is indeed fantastic, and we're grateful to have her on our team. If there's anything else we can assist you with, just let us know!"
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Taykwondough Baking

October 31, 2025

5  out of  5
rating by Taykwondough Baking
"Taylor is very quick and helpful"
We responded:
"Thank you! I'm happy to hear that Taylor was quick and helpful. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
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Helen Thomas

October 31, 2025

5  out of  5
rating by Helen Thomas
"Excellent service from Jackie. I highly recommend your insurance needs"
We responded:
"Thank you, Helen! I'm happy to hear that Jackie provided you with excellent service. Your recommendation means a lot to us. If you have any more insurance needs or questions, feel free to reach out anytime. We’re here to help!"
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Crafts by TKY

October 30, 2025

5  out of  5
rating by Crafts by TKY
"Taylor is very helpful"
We responded:
"Thank you! I'm happy to hear that Taylor was able to assist you. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
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amber Sieczkowski

October 29, 2025

5  out of  5
rating by amber Sieczkowski
"Anode is the sweetest! She has been so helpful during this busy time! Thank you, Andie!"
We responded:
"Amber, thank you for your kind words! I'm delighted to hear that Anode was able to assist you during this busy time. Our team is always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Jake Blanton

October 28, 2025

5  out of  5
rating by Jake Blanton
"I’ve used State Farm for quite a few years on the homeowner’s insurance side and I really wish I would have switched my auto over a long time ago. Andie at William Kohl’s State Farm has been so amazing to me, finding me the best coverages for not just auto, but for my Can-Am X3 also! Whole new world of bundling and saving, Andie made me feel like I’ve known her for years. Thank you Andie, I know William Kohl is happy to have you on board, your customers surely are. Keep setting that standard for customer service😊"
We responded:
"Thank you, Jake, for sharing your experience! I'm glad to hear that Andie has been able to assist you with your insurance needs and make you feel so comfortable. We truly appreciate your loyalty and are happy to have you as part of our State Farm family. If you ever need anything else, just let us know!"
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Ken McGregor

October 22, 2025

5  out of  5
rating by Ken McGregor
"switched home and auto policies to State Farm with Jackie who was delightful to work with"
We responded:
"Thank you, Ken! I'm happy to hear that Jackie made your transition to State Farm a delightful experience. We appreciate your trust in us. If you have any questions or need further assistance, feel free to reach out!"
Profile photo of Tom Kardys

Tom Kardys

October 20, 2025

5  out of  5
rating by Tom Kardys
"I have had all of my policies with the William Kohl agency for well over twenty years. I have nothing but great things to say about everyone in the office and how they handle their clients. I highly recommend them."
We responded:
"Thank you, Tom, for your kind words and for being with us for over twenty years! I'm happy to know that our team has consistently provided you with excellent service. Your recommendation means a lot to us. If you ever need anything, feel free to reach out!"
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Kelly DYKSTRA

October 17, 2025

5  out of  5
rating by Kelly DYKSTRA
"We have been a State Farm customer for many years. I had the privilege of working with Skyler today on updating some of our insurance coverages. Skyler is extremely knowledgeable, patient and helpful. He took time to explain the different policies in detail, so I could make good choices. Highly recommend Skyler for your insurance needs with State Farm."
We responded:
"Thank you for your review, Kelly! I'm happy to hear about your positive experience with Skyler. His dedication to providing detailed explanations and support is truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out!"
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R B

October 6, 2025

5  out of  5
rating by R B
"Brandi handles everything in a professional manner without any followup needed."
We responded:
"Thank you, R B! I'm happy to hear that Brandi provided such professional service. Our team is dedicated to making your experience seamless. Let us know if there's anything else we can assist you with!"
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Rod Boston

September 30, 2025

5  out of  5
rating by Rod Boston
"Continual rate hikes with no claims finally caused me to shop around. Surprised that State Farm was competitive. Talked with Skyler Spicer multiple times about coverage and premiums. He was patient and friendly. State Farm is highly rated as a company and Skyler's service was the best."
We responded:
"Thank you, Rod, for sharing your experience! I'm glad to hear that Skyler provided such excellent service and that you found our rates competitive. We strive to offer both quality service and value. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Sara John

Sara John

September 30, 2025

5  out of  5
rating by Sara John
"Very friendly staff and Taylor was very quick and helpful in assisting review my new declaration page for the auto policy"
We responded:
"Thank you, Sara! I'm happy to hear that you found our staff friendly and that Taylor was quick and helpful with your auto policy declaration page. We appreciate your feedback and are always here to assist with any other needs you might have. Let us know if there's anything else we can do for you!"
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Kim Pearson

September 25, 2025

5  out of  5
rating by Kim Pearson
"First of all, Jackie is absolutely wonderful and a joy to work with. I was so devastated , I could not think straight and she was able to guide me and get me through a difficult time"
We responded:
"Kim, thank you so much for the positive rating! We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
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Thomas Barlow

September 25, 2025

5  out of  5
rating by Thomas Barlow
"Hi, I would like to tell everyone how wonderful State Farm has been and especially Miss Taylor! If you need something ask for Taylor she will take good care of you!"
We responded:
"Thank you, Thomas! I'm delighted to hear that you had such a positive experience with our office and that Taylor was able to assist you so well. We appreciate your kind words and your recommendation. If there's anything else we can do for you, just let us know!"
Profile photo of Beth Brizel

Beth Brizel

September 17, 2025

5  out of  5
rating by Beth Brizel
"State Farm in Surprise is VERY client focused. Skyler Spicer exceeded my expectations. He was VERY responsive and helpful. I highly recommend this office because of Skyler."
We responded:
"Thank you, Beth! I'm happy to hear that Skyler made such a positive impact on your experience with our office. We appreciate your recommendation and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Stacey Kotterman

Stacey Kotterman

September 15, 2025

5  out of  5
rating by Stacey Kotterman
"Have been with this office for years!! I always deal with Brandi, She is amazing and is always there to help with my needs. I have absolutely nothing negative say about the office at all!!"
We responded:
"Stacey, thank you for your wonderful feedback! I'm so happy to hear that Brandi has been consistently helpful with your needs. We truly appreciate your loyalty over the years. If there's anything else we can assist you with, just let us know!"
Profile photo of Susan Campbell

Susan Campbell

August 30, 2025

5  out of  5
rating by Susan Campbell
"Love the staff! I had the pleasure of working with Taylor the last few weeks getting some prices on a replacement vehicle. She was so patient and kind helping me through the process! I finally purchased the new car and spoke with Skylar to add it to policy and it was a breeze! Plus Taylor's numbers were spot on even though I didn't have exact vehicle information! Wonderful and very professional staff! They are both true assets to State Farm!"
We responded:
"Thank you, Susan! I'm happy to hear about your positive experience with Taylor and Skylar. Their dedication to providing excellent service is truly appreciated. If you need anything else, feel free to reach out."
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Marvin Boleski

August 25, 2025

5  out of  5
rating by Marvin Boleski
"I was very pleased with the customer support I deceived! Excellent follow -up to my questions.."
We responded:
"Thank you, Marvin! I'm happy you were satisfied with the support you received. Our team is dedicated to providing excellent follow-up and assistance. If you have any more questions or need further help, feel free to reach out. We’re here for you!"
Profile photo of Caryn Chandler

Caryn Chandler

August 19, 2025

5  out of  5
rating by Caryn Chandler
"I just moved to Arizona from out of state….. Andie answered all my questions, walked me thru coverage options and quickly & easily got my new auto & homeowners policies in place with State Farm at super competitive rates…. #greatservice #friendly&helpful"
We responded:
"Caryn, thank you for sharing your experience! I'm happy to hear that Andie was able to assist you with your move and set up your new policies smoothly. We’re committed to providing friendly and helpful service. Let us know if you need anything else!"
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Stanley Buglass

August 15, 2025

5  out of  5
rating by Stanley Buglass
"Brandi was a great help and worked to my needs."
We responded:
"Thank you, Stanley! I'm happy to hear that Brandi was able to assist you effectively and cater to your needs. We appreciate your feedback and are here for any future assistance you might need. Thanks for choosing us!"
Profile photo of Jessica Harris

Jessica Harris

August 15, 2025

5  out of  5
rating by Jessica Harris
"Great service! Andie has been amazing helping us with all our requests."
We responded:
"Thank you, Jessica! I'm happy to hear that Andie has been so helpful with your requests. Our team is dedicated to providing excellent service, and it's wonderful to know we're meeting your expectations. If you need anything else, feel free to reach out!"
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Skyler Lippert

August 12, 2025

5  out of  5
rating by Skyler Lippert
"That taylor girl is very quick when answering the phone"
We responded:
"Thank you, Skyler! I'm happy to hear that Taylor is providing quick service when answering calls. We appreciate your feedback and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"